Shipping Policy

Shipping Policy for Gorilla Mind

Gorilla Mind strives to process your orders carefully and deliver them to your doorstep without unnecessary delay.

Order Processing

Most orders are processed within 1-3 business days after your payment is successfully confirmed. Processing may take longer during major holidays or special promotional sales.

Shipping Timeline

Once your package leaves our facility, transit time typically ranges between 7 and 12 business days. Overall, delivery can be expected within approximately 14 days from order placement.

Shipping Charges

Shipping fees are calculated based on your order and displayed clearly at checkout before you complete your purchase.

Tracking Your Shipment

When your order ships, tracking information will be emailed to you. Please allow a brief grace period for the tracking system to update with the latest information.

Order Cancellations

You may cancel your order within 12 hours of purchase. To do so, contact us as soon as possible; cancellations requested after this period may not be accepted.

Returns and Refunds

Returns are accepted within 14 days of package delivery.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
After we receive and verify the condition of your returned item, refunds are processed within 5-10 business days.